Case Study: How to Get Fast Utility Recharges For Airbnb Units in SA

From banking app frustrations to lightning-quick top-ups and happy guests in 40+ units – this is how Edgehill Projects got fast utility recharges for Airbnb properties around SA.

Keeping the lights on and guests happy in your Airbnb?

Buying prepaid power and services for one unit is easy – banking apps even feel fine for the job. But the second you manage multiple places, everything breaks: Spend limits, late-night top-ups, missing invoices and no quick way to professionally address outages.

When Cape Town premium property managers, Edgehill Projects, needed fast utility recharges for Airbnb units numbering well over 40, they were looking for a simple, central and scale-capable option that helps take care of prepaid electricity top-ups and gives total transparency for reporting and audits.

This is how they moved beyond bank-app recharges to a professional, fully managed system.

Before Prepaid24: When Banking App Recharges Break At Scale

Edgehill’s process looked fine when they had only a handful of properties, but when the portfolio grew, it exposed all the cracks.

“A common issue was buying for numerous meters one-by-one on the company’s banking app,” says Prepaid24 Business Development & Communication Manager, Corné Lindeque. “Spend limits mean that they eventually couldn’t recharge all their units – forcing them to try to use multiple banking apps, and they also had to bother the owner regularly to make purchases.”

The admin wasn’t just heavy, it was messy. “They couldn’t get proper invoices or reporting,” Corné adds. “They ended up taking screenshots and sending those to property owners, which obviously did not meet their standard of professionalism or financial compliance.”

Late arrivals and weekend turnarounds made things worse: When a unit unexpectedly ran out, no one could act fast without the owner’s banking app access. That meant delays at exactly the wrong time.

They needed a more robust solution for fast utility recharges for their Airbnb; something more predictable and easier to operationalise. Something with speed, central control and transparent proof of spend - without dragging the owner into every recharge.

The Prepaid24 Fix: One File, One Wallet, Under An Hour Utility Recharges for Airbnb

“Through Prepaid24 Business Services, Edgehill manages about 49 units’ prepaid electricity,” says Prepaid24 Business Services Manager, Vivian Mostert. The workflow is simple and built for fast utility recharges for multiple Airbnb units:

Bulk recharge (one order): “They top up all properties with a single order and payment,” Vivian explains. Prepaid24 checks the file for accuracy, issues an order reference, then processes all top-ups within an hour after payment. No more one-by-one buying.
SmartFund wallet (instant ad hoc top-ups): Edgehill pre-loads funds onto their Prepaid24 SmartFund wallet to handle urgent top-ups immediately - no waiting on owner approvals or payment runs when a guest is en route.
Clean finance trail: “Monthly transaction reports improve financial tracking and invoicing, which means no more screenshots to property owners,” says Vivian. Every order yields a transaction report plus invoices and statements which map neatly to properties or owners.
Human help when it counts: Quick access to Prepaid24’s dedicated business consultants for uploads, number/meter issues and exception cases.

That’s fast utility recharges for Airbnb units! Scaleable, reliable and audit-ready.

The Results: Fewer Panics, Cleaner Admin, Team Relief

The firefighting stopped. Prepaid24’s bulk capability meant no more tedious one-by-one top-ups; the SmartFund wallet covers ad-hoc needs without owner bottlenecks; and the detailed monthly statements replaced screenshot “proof”..

The team gets evenings and weekends back because fast utility recharges for Airbnb now run on a repeatable flow instead of last-minute workarounds.

“Prepaid24’s service is outstanding, and the product was exactly what Edgehill Properties needed. I am so pleased with the service we have received from them. Vivian goes above and beyond to help whenever I need him. Thank you Prepaid24 for your commitment and for always going the extra mile.”
- Shafieka, Property Administrator at Edgehill Projects

How To Get Fast Utility Recharges For Airbnb (In Minutes)

1. How To Register As A Business With Prepaid24

Go to Prepaid24 Business Services and click Sign Up.
Complete the short Business Services Registration (email, password, accept T&Cs).
Submit and proceed to the Business Services dashboard once your profile is active (an email will be sent requesting a few KYC documents for proper compliance).

2. How To Log Into The Dashboard To Make Purchases

Go to the Business Services Dashboard Login page.
Enter your registered credentials and open the dashboard.
Upload your cell number list (bulk file) or load your purchase, then confirm and pay from the dashboard.

3. Need Help? Get Support from Professionals

Prepaid24 has caring support agents available from 07:00 to 23:00, 7 days a week. And you will enjoy access to dedicated business consultants during office hours, ready to assist with any and all of your business’ bulk orders, numbers, meter queries and more.

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